BCR has become a strategic partner, acting in continuous improvement, together with Emporio da Cerveja(Ambev), achieving the ReclameAqui award belong 4 years consecutive, with customer satisfaction in 90%
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BCR makes Emporio da Cerveja win for 4 years consecutives the ReclameAqui Award to Exclusive SAC
Empório da Cerveja
BCR and Empório da Cerveja has achieved the ReclameAqui Award for 4 years consecutives, with customer satisfaction in 90%. Through the relationship, SAC, ChatBot, BackOffice, ReclameAqui Support and a high level team, using this, it's possible to solutionate all problems in a critical operation.
By attendance consultancy, constantly training, technology implantation and data feedback to otimize the operation, BCR was determinated as a strategic partner and acting with continuous improvement, raising emporio in a high performance and Customer Experience.