Consulting

The BCR smart consultancy appeared with the operational experience that we inherited from our operations in Contact Center. Bringing not only principles in customer service, but a good operational flow benchmark aligned with the the reality of companies that look for customer satisfaction.
Quero consultoria BCR!
Por que usar Zendesk?

Reasons to use Zendesk

Zendesk is the main CRM tool used by famous market companies!

Omnichannel

Integrate all channels in an unique contact platform.

Layout

Intuitive platform

Products and Services

Tickets management, reports, online chat, apps and a lot of more

Por que BCR?

More than 0 Consultancies carried out.
More than 0 Agents use our Apps monthly
More than 0 Countries using our services
Como é a Consultoria BCR?

Consulting Journey

Discovery

Main necessities understanding and how to monitorate customer service flow

Assertive Planning

Its defined how much time and checkpoints to the project success

Implantação comunicativa

We make the implantation by a transparent method and with clear deadlines, so everything is carried out as agreed

Treinamentos

Treinamentos de navegação e gestão da ferramenta para melhor autocontrole da empresa que contratou os nossos serviços, criando independência na Zendesk.

Suporte

Mesmo após a implantação, seguimos com nosso suporte por um prazo confortável, tirando quaisquer dúvidas e atendendo suas solicitações

Talk to a consultant

Talk to a Consultant

Contact: WhatsApp
Telephone: (11) 4872-2103
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