Zendesk Guide Central de Ajuda e FAQ. O que é? Como funciona?

Zendesk Guide

Minding to facilitates the company work by a practical Help Center, Zendesk offer to you Zendesk Guide, a smart knowledge base with and perfectly integrated with Zendesk Support, to uprise the auto-serve and capacitate your agents.
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Help Center and Knowledge Base

Guide

Pra que serve o Zendesk Guide

O Guide é uma central de ajuda em que os clientes podem enviar solicitações ou se auto-responder, com conteúdos para o auxílio do seu consumidor final.

Quais as ferramentas do Guide

Zendesk Guide has Gather(Community Service) and Knowledge Base, this can help to uprise the auto-serve, that means the customer capacity to auto-serve and solve all problems without an agent.

Cases and Integrations

Some guide cases are Serasa Certificado Digital, Emprego Ligado and Lacoste, all of them was developed a customized Help Center. We also have e-commerce service integrations as VTEX and JET, all of this on your Help Center!

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