Volvo
BCR.CX has become a crucial partner for Volvo Parts
Consistently maintaining a high standard of quality. Currently, the project aims for a result 40 times greater, expanding the same model to various countries.
Volvo Trucks faced the challenge of catering to a new sales channel by integrating truck drivers, dealerships, and internal sales teams. For this initiative, the team utilized Zendesk as the central tool for the entire project.