Comma (Communication Manager) is an application that operates as a communication platform, assisting users in sending individual or mass messages across different channels (WhatsApp, SMS, and email) through integrations with market CRMs.
- Mass WhatsApp messaging
- Creation, management, and automatic approval of templates
- Image uploads
- Scheduled messaging
- Response button configuration
- Message preview on mobile
- Ticket updates
- Dispatch reports
- Billing dashboard
The product team developed Comma after receiving a lot of customer feedback saying, 'Where do I click this WhatsApp thing in the CRM?' That's precisely why the Comma product team made sure to place the buttons prominently!