CRM Consulting

Our digital solutions consulting team works on the implementation, support, and optimization of market-leading CRM tools, aiming for efficiency and performance in day-to-day operations. We also provide expertise in guiding towards quality & omnichannel CX.

  • Strategic review of business rules
  • CRM implementation
  • Structuring of views
  • Triggers & SLAs configuration
  • Creation of help centers with bots
  • Chatbots implementation
  • Implementation of various channels
  • Flow distribution for internal departments
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We have +150 projects in our portfolio, some of international level, in addition to +20 general certifications


We have +13 applications published on the Zendesk marketplace

Zendesk CX Awards

In 2023 we received the award for partner with the highest number of success stories: Pandora, Amara, Santillana, Shoulder, Dasa

Core Certifications
Banner Zendesk Awards

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