CRM Consulting
Our digital solutions consulting team works on the implementation, support, and optimization of market-leading CRM tools, aiming for efficiency and performance in day-to-day operations. We also provide expertise in guiding towards quality & omnichannel CX.
- Strategic review of business rules
- CRM implementation
- Structuring of views
- Triggers & SLAs configuration
- Creation of help centers with bots
- Chatbots implementation
- Implementation of various channels
- Flow distribution for internal departments
Projects
We have +150 projects in our portfolio, some of international level, in addition to +20 general certifications
Applications
We have +13 applications published on the Zendesk marketplace
Zendesk CX Awards
In 2023 we received the award for partner with the highest number of success stories: Pandora, Amara, Santillana, Shoulder, Dasa
Core Certifications
